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Patient Info

What to expect when coming from an appointment?

  • During your first consultation, you will be guided through a detailed and comprehensive assessment to determine the cause of your pain, or the severity of your injury. 

  • Based on your initial assessment, the most effective and individualised treatment plan will be implemented.

  • Treatment will include concise education and advice regarding the assessment, diagnosis and treatment plan, moving to a functional based treatment plan to assist you in reaching your goals.

  • Your treating Physiotherapist will also liaise with your Doctors, Sports Physician, Specialists or Coach's as required. 

What to bring to your appointment?

Please arrive to your appointment a few minutes early to complete some paperwork.

Please wear appropriate clothing to easily expose the area requiring treatment. We do have shorts that can be borrowed if required.

Please also bring along any doctor's referral letters, scan reports (MRI, ultrasound or x-ray) and your private health insurance card to claim your rebate at the time of your appointment.

Do I need a Doctor's Referral?

Physiotherapists are primary care practitioners, so you will not need a referral.

However, a Doctor's referral is required for Workers Compensation, CTP and DVA patient's. 

How do I claim my private health insurance rebate?

Any Stage Physiotherapy is able to swipe your private health insurance card through our HICAPS terminal at the time of your appointment, making for an instant way of claiming your rebate. How much your Insurer pays will depend on your Provider and level of cover. If you forget your Private Health Insurance card, we are able to provide you with the necessary information to make a claim through your Insurer's website or branch.

Payment / Fees

For specific appointment types and prices, please refer to our 'book online' page. This button can be found at the top right of this page.

Cancellation / Missed Appointments

It is important to make sure that any unfortunate disruption to your own treatment progress doesn’t affect or prevent the treatment of another injured person. Cancellations must be made at least 5 hours before your scheduled appointment time. 

Failing to do so will lead to the total amount of your appointment being charged.

Is the appointment covered by medicare?

You will only receive the Medicare rebate of $56 if you have an Enhanced Primary Care (EPC) referral from your GP. This is to assist people who experience chronic conditions. Any Stage Physiotherapy is unable to bulk bill and the gap between $54.60 and the total cost of your appointment is required to be paid at the time of your appointment.

Does Any Stage Physiotherapy have tape, boots and braces?

Yes, we stock a range of boots and braces for various body areas. If we do not have what you need in stock, we can generally order and have it in the clinic within 48 hours.

​The Physiotherapists at Any Stage Physiotherapy are experienced in taping techniques related to sporting requirements and pain modification. This will be discussed as a potential tool to assist with your treatment.

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